Your cards. Your control.
We're happy to help
Have a question about your cards, account or PasKluis Plus? Here's how to reach us.
Ask your question in the app
Open Settings → Customer service → New question. You can do this without an account too. You'll receive an acknowledgement in the conversation. We aim to give you a personal reply within 12 hours.
Read and reply to responses in the same conversation. Notifications depend on the permissions on your phone.
Can't open the app?
Email info@paskluis.com. Tell us whether you use an iPhone or Android, your app version and which step goes wrong. A regular email does not automatically appear in an app conversation.
Never include a password, full card number, barcode or PIN.
Frequently asked questions
Are my cards automatically stored in the cloud?
No. Your own cards are stored on your phone. A PasKluis account is not a backup. Cards you share are processed online for sharing.
How does PasKluis Plus work?
Plus lets you store unlimited gift cards and share loyalty cards and gift cards. Recipients can view cards without Plus; with Plus, you can both edit them. The app is ad-free for everyone. The Apple or Google payment page shows the current price and availability.
My password doesn't work. What now?
Tap Forgot password? on the login screen. Open the latest password reset email on your phone and set a new password. Check your spam folder too.
How do I delete my account?
Use Delete account in the app, or open the account deletion page. Your own local cards are not erased remotely.